Terms and conditions
Legal Notice
1. The intellectual property rights of the Website (www.igan-iluminacion.com), its design, navigation structure, source code containing HTML, JAVA, JavaScript, among others, its databases, and each of the different elements contained therein, are owned by IGAN ILUMINACIÓN SLU, which has the exclusive right to exploit them in any form, and in particular, the rights of reproduction, distribution, public communication, and transformation.
2. These general conditions govern access to and use of the website www.igan-iluminacion.com, which IGAN ILUMINACIÓN SLU makes available free of charge to Internet users. Access to this site implies unreserved acceptance. The use of certain services offered on this site will also be governed by the specific conditions established in each case, which will be deemed accepted by the mere use of such services.
3. Users accessing the website www.igan-iluminacion.com are expressly authorized to view all information, print, and partially download the content only and exclusively if the following conditions are met:
3.1 That the reproduced elements are intended solely for the user's personal and private use. Therefore, their use for commercial purposes or for distribution, public communication, transformation, or decompilation, including sending via email, is expressly prohibited. It is also prohibited for said content to be transferred or transmitted to third parties or installed on any server directly or indirectly connected to a local network or the Internet, such that a third party may have access to said information.
3.2 That none of the content listed on this website be modified in any way.
3.3 That no graphic, icon, or image available on this website be used, copied, or distributed separately from the text or other images that accompany it. Any infringement of the prohibitions and limitations contained in this section, as well as in any of the following, will be deemed an infringement of the intellectual property rights owned by IGAN ILUMINACIÓN SLU and will give rise to the legally established liabilities for this purpose, and may be pursued by the latter through the exercise of administrative, civil or criminal actions that may be appropriate.
Right of withdrawal:
You have the right to withdraw from this contract within fourteen calendar days without giving any reason.
The withdrawal period will expire fourteen calendar days after the day on which you or a third party indicated by you, other than the carrier, acquired physical possession of the goods.
To exercise your right of withdrawal, you must notify us (IGAN ILUMINACION SL C/Carretera Nacional 634, Poligono Granda 14, 33199 Siero, Telf: 985 39 89 58, ventas@igan-iluminacion.com) of your decision to withdraw from this contract by means of an unequivocal declaration (for example, a letter sent by post or email).
You may use the model withdrawal form below, although its use is not mandatory.
To comply with the withdrawal period, it is sufficient for you to send your communication regarding your exercise of this right before the withdrawal period expires.
Consequences of withdrawal:
If you withdraw from this contract, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive standard delivery method we offer), without undue delay and, in any event, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will process this refund using the same payment method you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any costs as a result of the refund.
We may withhold reimbursement until we have received the goods back or until you have provided proof of their return, whichever is earlier.
You must return or deliver the goods directly to us (IGAN ILUMINACION SL C/Carretera Nacional 634, Poligono Granda 14, 33199 Siero, Telf: 985 39 89 58), without undue delay and, in any event, no later than 14 calendar days from the date you notify us of your decision to withdraw from the contract. The deadline will be deemed met if you return the goods before this deadline has expired.
You must bear the direct cost of returning the goods.
You will only be liable for any decrease in value of the goods resulting from handling other than that necessary to establish the nature, characteristics, and functioning of the goods.
Below, we provide a model of the "withdrawal form" that you can copy and paste to send us an email at ventas@igan-iluminacion.com if you wish to exercise your right of withdrawal:
(Important: This form should only be completed and sent if you wish to withdraw from the contract)
To the attention of Igan Iluminacion SL, with registered office at Carretera Nacional 634, Poligono de Nueva Granda Nave 14, 33199 Siero, phone number 985 39 89 58 and email address ventas@igan-iluminacion.com
I hereby notify/notify (*) that I withdraw from my/our (*) sales contract for the following goods/provision of services (*)
Order placed on / Received on: _____________ / _________________
Name of the consumer and user or consumers and users: ______________________________
Address of the consumer and user or consumers and users: ___________________________________________________
Date: _______________________
Signature of the consumer and user or consumers and users (only if this form is submitted on paper):
(*) Strike out what does not apply.
Scope of the General Terms and Conditions
These general terms and conditions apply to all sales, services, and offers of (www.igan-iluminacion.com) within the scope of the online store. IGAN ILUMINACIÓN SLU does not accept different terms from the user unless IGAN ILUMINACIÓN SLU acknowledges their validity in writing.
By placing products in our shop, we provide a binding offer to conclude a contract for purchase of such products offer. The contract is to accept the offer by pressing the "Buy" in the last step of the order process. After you can access to the order data at any time by clicking on "my account" button.
Conclusion of contract/order processing
By placing products in our online store, we provide a binding offer to conclude a contract for the purchase of said products. The contract is concluded upon acceptance of the offer by clicking the "Buy" button in the final step of the ordering process.
After delivery of the order, you can access your order details at any time by clicking on "My Account."
Prices and shipping costs
The price indicated on the website at the time of ordering is the current price; prices are given in euros and include VAT.
Shipping times indicated on the product page are based on business days.
More information on shipping costs.
Payment
The payment methods listed on our website are available when you select your payment option. For bank transfer, you will receive the bank details required to complete the transfer along with your order confirmation.
More information on payment methods
We will ship the products ordered once the corresponding payment amount has been confirmed.
Warranty
The seller shall be liable to the consumer for any defects that become apparent within a period of three years from delivery, which shall be deemed to have occurred on the date indicated on the invoice or purchase receipt, or on the delivery note, if later.
Unless proven otherwise, it shall be presumed that any non-conformity that becomes apparent within two years of delivery of the goods already existed at the time of delivery.
The consumer may require the business to remedy the non-conformity, reduce the price, or terminate the contract. These actions shall be free of charge for the consumer, including any costs necessary to bring the goods into conformity, particularly shipping, transportation, labor, or materials.
Exclusions to the right of withdrawal
According to Article 103 of Law 3/2014, of March 27, the right of withdrawal does not apply to the supply of goods made according to the consumer's specifications or clearly personalized.
Return conditions for B2B customers (companies)
If you are a business, professional, or self-employed, the return conditions may vary. We invite you to consult our B2B Returns Policy for more information on the deadlines and procedures applicable to purchases made under this policy.